Sales MasterMind

Putting up Signs

Job Completion Packet Pt 1 Scheduling

Chapter 7 Quiz

Job Completion Packet Pt 2 Forms

Chapter 8 Quiz

Team Meeting at the Van- WIN Planning Form

Chapter 9 Quiz

Using the Checklist

Chapter 10 Quiz

Concerns with Each Room

Chapter 11 Quiz

Confirming Colors

Reminder of Why we are Doing These Videos

Chapter 12 Quiz

Order of Work and Shop Area

Pets and Security Issues

Chapter 13 Quiz

Windows and Doors

Previous Damages

Chapter 14 Quiz

Customer Responsibilities

Chapter 15 Quiz

Wall Plates

Chapter 16 Quiz

Additional Work

Lawn Signs

Chapter 17 Quiz

Report Card

Chapter 18 Quiz

Getting Photos and Posting on BAND

Asking for Complaints

Chapter 19 Quiz

Customer Pre-Job Checklist

Are Some People Annoyed by too Much Communication

Chapter 20 quiz

Importance of Constant Schedule Communication with the Customer

Chapter 21 Quiz

Material and Supply Notification

Chapter 22 Quiz

One Coat VS Two Coat Coverage

Chapter 23 Quiz

Interior Prep - Customer To Do List

Chapter 24 Quiz

Interior Prep - Crew To Do List

Chapter 25 Quiz

First Day of Work Pt 1

Chapter 26 Quiz

First Day of Work Pt 2

Chapter 27 Quiz

Protecting Hardwood Floors and Rugs

Hardware - Electrical Plates and Fixtures

Ductwork Vents and Alarm Components

Chapter 29 Quiz

Setting up and Maintaining your Shop Area

Chapter 30 Quiz

Keeping Area Clean

Cleaning Brushes

Chapter 31 Quiz

Preparation - Priming and Cleaning

Crew Leader Presence

Chapter 32 Quiz

Keeping Van Clean

While the Job is in Progress Checklist #1-6

Chapter 33 & 34 Quiz

Job in Progress Checklist #7 Noticing Any Other Needed Repairs or Issues

Chapter 35 Quiz

Job in Progress Checklist #8-11

Chapter 36 Quiz

Job in Progress #12-14

Chapter 37 Quiz

Job in Progress #15 - (Taking Responsibility)

Chapter 38 Quiz

Winning the Day - Assigning Tasks

Winning the Day - Cell Phones

Chapter 39 Quiz

Winning the Day - Ask for Complaints

Winning the Day - Scheduled Breaks - Checking Their Work

Chapter 40 Quiz

Winning the Day - Lunch

Winning the Day - Afternoon Huddle

Chapter 41 & 42 Quiz

161 winning the day - end of day - being happy

Chapter 43 Quiz

CHS Responsibilities

Chapter 44 Quiz

Crew Leaders VS CHS (Roaming Supervisors)

Crew Leader Scorecard

Chapter 45 Quiz

Asking for A's

Chapter 46 Quiz

End of Job Checklist Pt 1

End of Job Checklist Pt 2 (Packet Recap)

Chapter 47 & 48 Quiz

End of Job Pt 3 Additional Work

Chapter 49 Quiz

Post -Job Checklist - Questions and Testimonials

Post - Job Checklist - Final Payment

Chapter 50 & 51 Quiz

Additional Work VS Plus One

AWO is Company Property

Chapter 52 Quiz

Benefits of AWO, Commissions, Scope Creep

AWO Word Tracks

AWO Word Tracks Pt 2

Chapter 52 & 53 Quiz

WO Word Tracks Part 3 It's Giving Good Customer Service

Chapter 54 Quiz

AWO Word Tracks Pt 4 Closets, Doors

AWO Word Tracks Pt 5 Before we Start our Next Job

AWO When not to Ask

Chapter 55 Quiz

AWO When to Ask

Chapter 56 Quiz

3 Reasons to Train your Crew

3 Reasons to Train your Crew

Chapter 57 Quiz

Know, Show, Do, Review

Example of Know, Show, Do, Review

Chapter 58 Quiz

New Hire First Day on Job

Chapter 59 Quiz

Evaluation Checklists

Chapter 60 Quiz

Crew Metrics for Leaderboard

Chapter 61 Quiz

Additional Employee

Chapter 62 Quiz

Fair Employee Ranking

Chapter 63 Quiz